SITUATION
A family-owned manufacturer of rubber and plastic products since 1994, known to its customers for their production quality and knowledge, struggling to maintain their standard of excellence as they grow
CHALLENGESWork instructions and previous run data were kept on paper and difficult to access
Data insights and measurements were missing or time-consuming to produce
Job scheduling conflicts were preventing on time deliveries
Staff was experiencing overlapping tasks and unclear goals and deliverables
The four software programs for ordering, vendor interaction, receiving and shipping, usage and production were not integrated
SOLUTIONS
- Implemented JobBOSS with custom built modules
- Built a cloud-based web application to generate estimates and quotes tied into real time data. Customized their ERP system by building a process SPC job quality control system that captures current data and displays historic data.
- Automated quoting production directly into instantly-generated editable Word documents and PDFs
- Created a drag-and-drop scheduling tool that helped visualize the shop schedule live based on actual production speeds
- Calculated supplies and raw material requirements dynamically based on scheduled work to provide insights to the shop floor
- Implemented Search Engine and Social Media Marketing